Shipping policy

Free Shipping: Enjoy free shipping on all orders over £40.

Standard Shipping: A flat shipping fee of £3.20 applies to all orders under £40. Orders are processed within 1 business day and typically arrive within 3-5 business days. Please note that during peak periods, there may be slight delays.

Expedited Shipping: For those times when your furry friend can't wait, we offer next-day shipping via Royal Mail (delivery by 1pm) for £3.90.

Order Confirmation: After your order has been dispatched, you will receive a confirmation email or phone notification with a tracking number to monitor your shipment.

Delivery Issues: If you encounter any issues with your delivery or have any special delivery instructions, please get in touch with our support team at support@meowplaza.com.

International Shipping: Currently, we only ship within the UK. Stay tuned as we plan to expand our shipping options in the future.

Returns and Exchanges: For information on returns and exchanges, please refer to our Returns Policy page.

Thank you for shopping with Meow Plaza! We appreciate your business and are committed to providing the best possible service to you and your furry friends.